Find clear answers on pricing, workflows, and platform features without digging through docs.
Browse by topic
Skip tracing is the process of finding current contact information for a property owner by using verified public records and other data sources. In real estate, it helps investors and wholesalers figure out how to get in touch with owners of properties that aren't on the market or are hard to discover. Skip tracing can help you find an owner's phone number and email address, so you can get in touch with them directly instead of waiting for listings to show up on the market. This provides you a big edge when looking for off-market deals.
No. You do not need a real estate license to use the platform. Our tools are designed for investors, wholesalers, and individuals researching properties using publicly available data. We provide access to property and ownership information, but we do not act as a broker or facilitate transactions on your behalf. If you are an agent or broker, you can also use the platform as part of your research workflow.
Revealing a property unlocks enhanced property and owner insights beyond basic public information. This includes verified owner names and mailing addresses, ownership indicators such as absentee status and entity ownership, property characteristics, and investor-focused insights. Reveals are paid for with credits from your pay-as-you-go balance, and tools like saved lists, exports, and skip tracing help you turn that data into actionable leads.
PropSeek is pay-as-you-go — there is no subscription, no monthly fee, and no minimum spend. You sign up free and get 5 free reveals to start, with no credit card required. After that, you buy one-time credit packs (for example, $5 buys 60 reveals — about $0.08 each) and spend them whenever you want. Credits never expire, so you only ever pay for the data you actually use.
There is nothing to cancel — PropSeek has no subscription, recurring charge, or contract. You buy credit packs only when you want them, and unused credits stay in your account and never expire. If you enable optional auto-recharge, you can turn it off at any time from your account settings and no further charges will be made.
PropSeek accounts are individual today, and credits belong to the account that purchased them. If your team needs shared access or volume pricing, contact support and we'll help you find the right setup.
Support is available directly through the platform. You can reach our team using the in-app support option or by contacting us through the support page, and we typically reply within one business day. We also provide guided onboarding resources to help you get up and running quickly.
If you're having trouble logging in, you can reset your password using the "Forgot password" link on the sign-in page. If you're still unable to access your account, contact support and we'll help you regain access as quickly as possible.
You can create an account by selecting Get Started — it's free and takes about a minute. After entering your email and setting a password, you'll gain access to your workspace immediately and receive 5 free reveals to try the platform. No credit card is required, and there is no plan to choose — you only buy credits if and when you need more.
We accept major credit and debit cards for credit-pack purchases. All payments are processed securely through our payment provider, and your billing information is never stored directly on our servers.
Yes. You can update your billing information at any time from your account settings. Updated payment details are used for your future credit-pack purchases, including auto-recharge top-ups if you've enabled them.
Yes. You can import your own leads and property data to work alongside platform insights. Imported data can be organized into lists and used with supported features, allowing you to manage all of your leads in one place.
Yes. We take data security seriously. All data is transmitted using secure encryption, and access to your account is protected through standard security practices. We do not sell user data, and access to sensitive information is restricted based on user permissions.
Yes. We provide onboarding resources and guided walkthroughs to help you get started. Additional documentation and in-app guidance are available to support common workflows. If you need extra help, contact support and we'll walk you through it.